Privacy Policy
Introduction
This Privacy Policy describes how Vazura LLC collects, uses, discloses, and protects information in connection with your use of the RapidViz website (https://rapidviz.ai), application, and related services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use the Service.
Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, password, organization name, and billing details provided during registration.
- User Content (Inputs): You provide us with data to generate visual assets. This includes uploaded images, 360-degree animations, video files, text prompts, and specific configuration parameters.
- Generated Content: We collect and store the images and data generated by the AI models based on your inputs.
- Feedback & Support: Content of messages you send to us for customer support.
2.2 Information Collected Automatically
- Log Data: IP address, browser type, operating system, referring/exit pages, and date/time stamps.
- Usage Data: Details on how you use the RapidViz interface, including feature usage and error logs.
- Cookies: We use cookies to manage sessions and store user preferences.
How We Use Your Information
We use the collected information for the following purposes:
- To Provide the Service: Processing your prompts and uploaded files to generate images via AI APIs.
- Storage & Retrieval: We store your prompts, input images, and generated outputs on RapidViz servers and databases. This is necessary to allow you to view history, combine generated images, and perform fine-tuning/modifications. For Paid and Enterprise accounts, User Content is NOT used to train or improve our third-party AI models (Google Gemini) publicly (See Section 4.1 for verification).
- Service Improvement: Analyzing usage to improve the RapidViz platform.
- Legal Compliance: Complying with applicable laws and enforcing our Terms of Service.
Use of Third-Party AI Services
The core functionality of RapidViz relies on third-party Artificial Intelligence providers. By using the Service, you strictly acknowledge and consent to the transfer of your data (including uploaded images and prompts) to the following third-party provider:
4.1 Google (Gemini)
We utilize Google’s Gemini 3 Pro Image Preview AI API and related models for image understanding and generation. Your data is processed in accordance with Google’s policies. Vazura utilizes the paid, enterprise-tier Gemini API, which ensures that your input data is not used by Google to train their foundation models.
“When you use Paid Services… Google doesn’t use your prompts (including associated system instructions, cached content, and files such as images, videos, or documents) or responses to improve our products…”Source: Google Gemini API Additional Terms of Service (Section: “Paid Services”)
Verified on: December 11, 2025
- Google Privacy Policy: https://policies.google.com/privacy
- Google Gemini API Terms: https://ai.google.dev/gemini-api/terms
Note on Dynamic Third-Party Terms: The links and summaries above reflect our current understanding of Google’s terms as of the “Last Updated” date of this Policy. You acknowledge that Google may update their Terms of Service or Privacy Policy at any time without notice to Vazura LLC. We encourage you to review Google’s policies independently and regularly. Vazura LLC is not responsible for discrepancies arising from recent changes to third-party terms that have not yet been reflected in this document.
Data Retention & User Control
We believe in giving you control over your creative assets while remaining transparent about technical limitations regarding third-party processors.
5.1 Your Control on RapidViz
You maintain control over your User Content on the platform, but please note that RapidViz is not a permanent archive. We reserve the right to delete your data at any time for any reason. You may delete, modify, or manage your projects through the Service, but you are solely responsible for downloading and backing up your creations locally.
5.2 Limitation of Erasure (Right to be Forgotten)
If you request the deletion of your personal data or User Content (e.g., under GDPR or CCPA):
- Vazura Actions: We will permanently delete your account, prompts, uploaded images, and generated assets from Vazura’s direct databases and hosting buckets.
- Third-Party Limitations: You acknowledge that once data is transmitted to our AI providers (Google), its retention is governed by their respective policies. While we delete your content from our systems immediately upon request, we cannot technically force the instantaneous erasure of data from third-party backup or safety-monitoring logs.
Disclosure of Data
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With third-party vendors (hosting, payment processors, AI providers named above) to operate the Service.
- Business Transfers: If Vazura LLC is involved in a merger, acquisition, or sale of assets.
- Legal Requirements: If required by law or to protect the safety of our users and the public.
Security
We use commercially reasonable measures to protect your data on our servers (e.g., secure databases, encryption). However, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your uploaded images or generated content.
International Data Transfers
RapidViz operates in the United States. If you access the Service from outside the U.S., you consent to the transfer and processing of your data in the U.S. and potentially other jurisdictions where our AI providers operate servers. For Enterprise Users in the EEA/Switzerland, such transfers are governed by our Data Processing Addendum (DPA), which incorporates the Standard Contractual Clauses (SCCs) approved by the European Commission.
Limitation of Liability
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Vazura LLC
Email: info@vazura.ai
Address: 2108 N ST STE N, SACRAMENTO, CA 95816